About ELOEE

The Right to Repair Directive (Directive EU 2024/1799) requires manufacturers to repair selected products after the warranty and to inform consumers about it. If the manufacturer is not established in the EU, the obligation passes to other businesses in the supply chain. ELOEE helps them meet these obligations.

ELOEE is a Czech technology company on a mission to keep electronics alive. We build the infrastructure that makes device repair easy, trusted and affordable, so products serve longer and far fewer of them end up as waste.

Repair the Future isn't just our tagline. It's the outcome we design for in everything we build.

The planet pays for the devices we throw away. The world generates more than 62 million tonnes of electronic waste every year (UN Global E-waste Monitor, 2024), and only around a fifth of it is formally recycled, the rest goes to landfill or incineration.

Most devices that fail are not broken beyond repair. They are abandoned because no accessible, trusted, affordable repair option exists, and because manufacturers have long discouraged repair through software locks, restricted spare parts and fragmented service networks.

ELOEE is a three-sided platform built around the EU Right to Repair Directive (2024/1799). A single integration makes a business compliant and every repair documented, tracked and audit-ready.

• •For manufacturers, importers and own-brand retailers — a white-label repair widget for their website. We handle repair request intake, issuing and delivering the ERIF on the repairer's behalf, and records of each case.
• •For repair partners — jobs, scheduling, invoicing and payments in one tool, plus a steady stream of repair demand from compliance-driven manufacturers, without marketing costs.
• •For consumers — describe the fault, get upfront quotes from vetted repairers, choose your option and pay after the repair. AI triage routes every device to the right technician.

Directive (EU) 2024/1799 requires manufacturers of selected products to offer post-warranty repair at a reasonable price; if the manufacturer is not established in the EU, the obligation passes to other businesses in the supply chain. Practices that impede repair, including software ones, are banned unless justified by legitimate and objective reasons. The Czech law implementing the Directive is still in the legislative process.

In the Czech Republic the rules are enforced by the Czech Trade Inspection Authority (ČOI) from day one, with fines of up to CZK 5,000,000 per violation. ELOEE is the compliance infrastructure this law requires.

ELOEE is operated by ELOEE s.r.o., a company founded in the Czech Republic and led by founder and CEO Adéla Krausová, combining EU regulatory-compliance expertise with deep Czech and Central-European roots.

General enquiries, partnerships and press: hello@eloee.com

Founder & CEO: Adéla Krausová — adela@eloee.com

ELOEE s.r.o.

Registered office: č.p. 147, 252 05 Hvozdnice, Czech Republic

Company ID (IČO): 19592957

Registered in the Commercial Register kept by the Municipal Court in Prague, Section C, File 388927.